Front Desk Officers in Lagos, Nigeria

at Newlife Consults

Industry
Airline / Aviation
Specialization
Airline/Aviation
Minimum Qualification
HND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female
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Job Description

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers or the public.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • Receive payment and record receipts for services.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Keep a current record of staff members' whereabouts and availability.
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Schedule space or equipment for special programs and prepare lists of participants.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
  • Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
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