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Objective of the Role: • The graduate management trainee will work at junior management level within the company as part of the graduate development Programme. • The graduate development programme gives the trainee exposure to end-to-end operational delivery through placement in junior management roles within 5 divisions across the core business. • The role placements are designed to enable the trainee to acquire technical and operational expertise whilst contributing to the operational delivery of the department. Key Accountabilities: • Complete the graduate development Induction and training programme. • Contribute to the objectives of the core business divisions. • Manage the implementation of projects. • Develop and manage relationships within the business and the stakeholders to support the development of projects. • Provide management information and support. • Work closely with relevant teams, to ensure all implementations meet the specification and requirements. • Coordinating planned activities with the unit teams. • Tracking progress against plans. • Complete any other tasks that are required by the individual role placement. Background Information: Over the 6 months programme, the graduate management trainee will work at junior management level within the following departments: • Operational resources and delivery (Assessment Associate Recruitment, contracting, training, payments, communication) • Vocational Qualification Assessment (operational delivery of vocational qualifications) • General Qualification Assessment (operational delivery of general qualifications) • Customer Services (providing customer support to centres, assessment associates and learners. • Processing Operations (data capture and data processing) • Regulatory Standards. Key Challenges: The Graduate Management Trainee will develop the following skills and competences; Personal Effectiveness: • Communication, presentation, business writing. • Working within a team. • Problem solving and decision making. • Influencing and negotiating. • Systems training and data management. Management and Leadership: • Understanding teams, teams role and conflict. • Management functions, roles, leadership styles, processes, skills, tools and techniques. Additional Competences: • Ability to work to tight deadlines. • Project management skills. • Analytical skills. • Educated to Diploma level. • Strong communication skills. • Ability to build relationships and influence others. • Advance in MS Excel and MS Project. • Ability to understand new systems and IT solutions.
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