Greeter | AF Motors - Lexus in Dubayy [Dubai], United Arab Emirates

at Al Futtaim

Customer Service
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

We are looking for a showroom Greeter to join the Lexus team in Dubai. Your role will include the following:

Handling of all incoming telephone communications, noting the reason for the call and forwarding to the relevant team member according to his/her availability

Providing an excellent customer service as per the company's policies and procedures

Resolving customers' queries promptly and according to the company's guidelines, before escalating to a higher level of authority if necessary

Attending to customers' needs and understanding their requirements in order to ensure that a maximum number of enquiries are handled

Logging calls (including time, date and caller details)

Maintaining an up to date knowledge of personnel procedures

Dealing with 'drop in' customers as quickly and proficiently as possible, and walking around the showroom directing customers to the sales consultants


Strong communication skills (Spoken and written English)

1-2 years of experience working as a Receptionist

Excellent telephone manners

Proactive and hardworking

An understanding of IT systems would be advantageous

Must be an Arabic speaker

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