An exciting position has arisen for a Guest Services Manager to join the Butlers Team at the Burj Al Arab. The main purpose of this role is to ensure all guest requirements are met and exceeded through high level of management and proactive leadership.
Ensuring that the team adhere to all hotel and company standards, Business conduct and ethics, policies and procedures including Health & Safety policies, Butler's Grooming Standards, punctuality/attendance procedures and Quality standards.
In order to be considered for this role, you will ideally possess a qualification in Hotel Management. It is essential that you have minimum 2 years previous experience as a Team Leader in Butler or Guest Services in a 5 star environment. You must be able to demonstrate good leadership skills and motivate people. You should have strong command of the English language.
You should also be computer literate with working knowledge of Microsoft Office, Property Management System (preferably Opera) and Stores Software (Adaco).
This position offers a highly competitive salary and package which includes; your own single room accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, annual flight ticket allowance, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.