Head Of Pilot Performance in Abu Zaby [Abu Dhabi], United Arab Emirates

at Etihad Airways

Industry
Airline / Aviation
Specialization
Airline/Aviation
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Gender
Male or Female

Job Description

The Head of Pilot Performance reports directly to the Senior Vice President Flight Operations and is responsible for all aspects of pilot performance management including absence management, non-technical disciplinary and grievance issues, motivation, accommodation allocation, core input to the FRMS and pilot communications.

Responsibilities

  • Management of pilot communications. Proactive provision of information and responses to pilots to ensure timely and accurate delivery of facts regarding all non-technical issues.
  • Supervision and management of the Manager Line Operations to achieve the highest possible standards of pilot performance management. Monitoring, tracking and management of pilot absence to safely achieve the highest possible levels of pilot productivity and support. Monitoring of pilot line activity through i-Reports, NOC Logs and Crew Control Logs.
  • Management of all non-technical pilot disciplinary issues and pilot grievance issues. Maintaining a close working relationship and good communication with the HR Business Partners and the Medical Department at EAMC. Providing the highest possible level of support to pilots, especially during periods of pilot illness or domestic difficulty.
  • Providing the VPFO or his deputy with details of all technical and/or operational issues identified through the monitoring of pilot line activity. Assisting the VPFO and pilot managers in technical grievance, disciplinary and other issues as necessary. Assisting the VPFO and pilot managers in pilot assessment days, by providing the non-technical input necessary to establish pilot upgrade suitability.
  • Ensuring that all functions required of the pilot appraisal and performance management system are conducted to the correct standard and in a timely fashion. Ensuring that these systems are updated and used proactively to enhance pilot performance. Providing specialist aviation knowledge to assist the HR Department with its objectives e.g. compensation/benefit research.
  • Working in conjunction with the Head of Crew Resource to verify pilot resource levels and leave allocation levels.
  • Ensuring financial and other relevant KPI targets are achieved.
  • Core input to the Fatigue Risk Management System. (Delegated to the Manager Line Operations who will also maintain input to the FRMS regular meetings).
  • Management of fleet operations administrative support staff and pilot management administrative support staff.
  • In conjunction with the VPFO, development, publication and management of a pilot career path – Succession Planning
  • Management of pilot communications. Proactive provision of information and responses to pilots to ensure timely and accurate delivery of facts regarding all non-technical issues.
  • Supervision and management of the Manager Line Operations to achieve the highest possible standards of pilot performance management. Monitoring, tracking and management of pilot absence to safely achieve the highest possible levels of pilot productivity and support. Monitoring of pilot line activity through i-Reports, NOC Logs and Crew Control Logs.
  • Management of all non-technical pilot disciplinary issues and pilot grievance issues. Maintaining a close working relationship and good communication with the HR Business Partners and the Medical Department at EAMC. Providing the highest possible level of support to pilots, especially during periods of pilot illness or domestic difficulty.
  • Providing the VPFO or his deputy with details of all technical and/or operational issues identified through the monitoring of pilot line activity. Assisting the VPFO and pilot managers in technical grievance, disciplinary and other issues as necessary. Assisting the VPFO and pilot managers in pilot assessment days, by providing the non-technical input necessary to establish pilot upgrade suitability.
  • Ensuring that all functions required of the pilot appraisal and performance management system are conducted to the correct standard and in a timely fashion. Ensuring that these systems are updated and used proactively to enhance pilot performance. Providing specialist aviation knowledge to assist the HR Department with its objectives e.g. compensation/benefit research.
  • Working in conjunction with the Head of Crew Resource to verify pilot resource levels and leave allocation levels.
  • Ensuring financial and other relevant KPI targets are achieved.
  • Core input to the Fatigue Risk Management System. (Delegated to the Manager Line Operations who will also maintain input to the FRMS regular meetings).
  • Management of fleet operations administrative support staff and pilot management administrative support staff.
  • In conjunction with the VPFO, development, publication and management of a pilot career path – Succession Planning

Requirements

Qualification & Education:

 

 

  • Degree from a recognised university or professional qualifications in business and people management.

Experience:

  • Minimum of 10 years experience in the airline/or a similar industry. 5 working years in a Flight Operations/ airline operation, with minimum 3 years in a leading position in airline management. 

Training & Knowledge:        

 

 

  • Understanding of flight time limitations and FRMS. Good familiarity with employee relations and legislation, performance management and all other Human Resource functions. Understanding of the culture and values of the UAE.Strategic planning and project management skills
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