Head Technology Operations in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Information Technology and Services
Minimum Qualification
Executive Education
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Job description:

To operate with best practices in order to reduce operational issues, maximise operational efficiency and drive standardisation of operating processes and procedures across all IT services in ensuring new technology is deployed without impacting production. To promote sharing of resources in ensuring adequate capacity is available to meet SLAs and to ensure the recommended monitoring and tools are deployed across all locations.

Has a mandate for end-to-end service management to ensure availability, stability and performance of IT services delivered by application and infrastructure service providers.

Management, ownership, forecasting and performance evaluation of all of the Bank’s IT infrastructure.

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