Healthcare Insurance Underwriter in Nairobi Municipality, Kenya

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Reporting to the Healthcare Administrator-Bancassurance, the role holder will be responsible for medical underwriting in the Healthcare Insurance Department.


Receive application forms from branches, evaluate and review and place medical insurance business with underwriters

Ensure timely submission of medical application documents to insurers and that policies, cover notes and medical access cards are correctly issued and dispatched on time

Request for medical cards promptly and ensure they are delivered to HR/branches/members within agreed timelines

Structure medical insurance programmes on receipt of data from branches and obtain competitive rates from the underwriting market and submit the most optimal solution to the client/ branch

Offer technical guidance and medical underwriting support to Branch Insurance Teams

Communicate all additions/ deletions to membership of schemes expeditiously to eliminate any lapses in cover

Ensure that renewal terms are communicated and/or discussed with the clients within the set timelines and that renewal instructions are issued promptly

Work closely with the insurer and client to arrange member awareness sessions to sensitize insured members of the scope and benefits under their medical policies

Effectively manage membership data and schemes reports

Ensure premium is collected by the sales person on all business underwritten and placed with underwriters prior to activation of medical cards and issue activation/ deactivation instructions as per the laid down procedures


University degree preferably specializing in Insurance, Healthcare or business course

AIIK Diploma or good progress towards attainment of Professional Qualification ACII will be an added advantage

At least 2 years’ hands on experience gained in a busy Medical insurance underwriting or operations department with good understanding of medical underwriting processes

Reliable team player with keen attention to detail and high accuracy capabilities

Strong interpersonal and negotiation skills

Good planning and organization skills with the ability to work independently and deliver effectively under strict deadlines

Good communication skills and excellent Customer service skills

Proficient in the use of Microsoft office software

Ability to develop working relationships with diverse partners

Able to maintain strict confidentiality of all medical information and general medical data

Passion for excellent results

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