Hotel Receptionist in Lagos, Nigeria

at BladerHills

Industry
Hospitality/Leisure
Specialization
Hospitality / Leisure / Travels
Minimum Qualification
Diploma
Required Experience
3 - 5 years
Employment Type
Full Time
Gender
Male or Female

Job Description

hotel receptionist job is to project a positive image for guests and to provide all services that are on the list of first contact services.

Responsibilities

hotel receptionist duties

Greeted, registered, and assigned rooms to guests
Operated the switchboard and PBX
Answered telephonic and in-person queries related to hotel services and resolved any issues
Processed guests’ check ins and outs
Prepared and completed room and restaurant bills
Assisted guests’ in storing valuables in secure deposit box
Liaised with other departments of hotel
Handled payments through cash, cheks and credit cards

Requirements

Qualification

Diploma, OND, HND or any relavant qualification in hotel managerment
Excellent verbal and written communication skills
Dedicated and careful—high level of accuracy and attention to detail
Fluent in English
Computer: MS Word, Excel, Outlook and PowerPoint.

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