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hotel receptionist job is to project a positive image for guests and to provide all services that are on the list of first contact services.
hotel receptionist duties
Greeted, registered, and assigned rooms to guests
Operated the switchboard and PBX
Answered telephonic and in-person queries related to hotel services and resolved any issues
Processed guests’ check ins and outs
Prepared and completed room and restaurant bills
Assisted guests’ in storing valuables in secure deposit box
Liaised with other departments of hotel
Handled payments through cash, cheks and credit cards
Diploma, OND, HND or any relavant qualification in hotel managerment
Excellent verbal and written communication skills
Dedicated and careful—high level of accuracy and attention to detail
Fluent in English
Computer: MS Word, Excel, Outlook and PowerPoint.