HR Office Assistant in Lagos, Nigeria

at Jumia

Retail / Wholesales
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Job Responsibilities

  • Assist with recruitment process. May assist with contacting and maintaining communication with candidates through arranging phone interviews and scheduling interviews for managers.
  • Support with managing relationship with HMO provider, Pension Registration of Staff as well as effecting changes when necessary.
  • Timely escalation and resolution of Medical issue and ID Card Issues relating to all employees.
  • Responsible for Exit Interviews and other exit formalities.
  • Maintaining the personal profile of employees by updating changes on Excel Sheet and filing documents in employees’ file.
  • Ensure data integrity in Jumia’s Human Manager Systems (HMS).
  • Provide frequent customer service regarding payroll, benefits, employee relations, etc.
  • Support with administering HR-related documentation, such as contracts of employment, pension and health insurance, leave and holiday tracking , managing communication with mobile service provider and general employee services.
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