The Service Manager has to be energetic, experienced and aware of the latest Ultra-lounge styles and ambiences.
He/She have to ensure that all guests feel welcomed and are given responsive, friendly and courteous service at all times.
They have to create and maintain an environment of high energy vibe but at the same time implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies.
Delegation of duties and responsibilities to their assistants is necessary to ensure the proper functioning of all phases of F&B service in their Outlet.
They are responsible for the operation management and overall performance of the Food and Beverage operations.