In-country Officer Ref: UKEAS 08:13 in Lagos, Nigeria


Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

 The successful applicant will be based within a UKEAS office in N igeria and will be responsible for recruitment and the follow up of prospective students on behalf of the University of Kent. They will provide administrative support to manage student applications and will liase with the University of Kent to ansure that applicants are kept updated abpout their application and are processed smoothly and efficiently as possible.


Promoting the University of Kent brand in Nigeria

 Responding to enquiries and maintaining contact with students via email, telephone, skype etc

Ongoing counselling and follow up of students

Converting enquiries into applications and subsequent registered students

Maintaining the student database for follow up activity with students

Preparing and sending applications on behalf of students

Conducting follow up with Kent to ensure timely update and offers for students

Visa Checking- confirm all documents are correct prior to visa submission.

Office Visits- take part in, and assist with, University of Kent visits.

UKEAS fairs and british Council exhibitions- assist with arrangements for these events and represent Kent on the stand.



A graduate degree with minimum second class lower division

Must be able to work in a customer-facing environment

Excellent presentation, communication and interpersoanl skills

Ability to work in teams and independently with minimal supervision

Proficient with Microsoft Excel and Powerpoint

Ability to multitask as well as a high degree of attention to detail

Talent driven

3 years post NYSC experience

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