Information Technology Manager in Anambra, Nigeria

Sales / Marketing
Information Technology and Services
Minimum Qualification
Executive Education
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Reports To: Managing Director
Supervises: Application, Hardware and Network Engineers

Job Purpose

  • Formulating IT strategies, monitoring and maintenance of all systems, application services and IT automation infrastructure in the company.
  • To ensure the deployment of new applications; identification of key business requirements and leadership of the development of IT solutions; and management of the relationships with the business lines and functional departments and developing strong contacts with the various arms of the company.

Key Roles and Responsibilities

  • Responsible for recommending and establishing appropriate IT systems and processes for the company and evaluating deployed technology to ensure compatibility and effectiveness.
  • Provide direction in addressing a wide range of problems involving network architecture; hardware and software; server administration; wireless networking; and information management.
  • Responsible for developing cohesive and homogenous IT structure
  • Responsible for managing and maintaining the IT unit
  • Responsible for the implementation of the various aspects of the company’s ICT Architecture
  • Administration of all ICT infrastructure
  • Vendor(s)/service provider management
  • Monitor outsourced company IT Processes (if any)
  • Responsible for developing policies and procedures for IT acquisition and utilization.
  • Responsible for monitoring and managing systems- gateway devices (routers, switches, firewalls and WAN systems) and the server systems (the network server, e-mail server, ISA server and database) for the company
  • Responsible for managing the disaster recovery process
  • Responsible for managing IT support functions and reviewing/recommending appropriate alternative system options.

Key Performance Indicators

  • Timelines of responding to queries from all units
  • Data management, storage/security
  • Efficiency created from use of system.
  • Stability of systems.
  • Network uptime of 99.9%
  • Overall customer satisfaction
  • Low rate of ICT policy violations both internal and external
  • High rate of compliance with all guidelines and regulatory frameworks
  • Smooth and unhindered operational services

Required Skills and Competencies:

  • Skills/Knowledge
  • Strong technical skills with the ability to address a wide range of problems including: - network architecture; hardware and software; server administration; wireless networking; and information management.
  • Demonstrated competence in the management of a wide range of transmission and networking systems
  • Strong skills in minimizing ‘down time’ and providing efficient and reliable resources.
  • Excellent skills in protecting the security & stability of the company’s IT systems at all times
  • Demonstrated experience in streamlining and automating IT tasks such as network monitoring, helpdesk functions, or computer deployment
  • Configuration Management, network management, performance management, quality management and risk management.
  • System integration
  • System security
  • Demonstrated competence in most software environments: e.g. Windows 2003 Server, Windows 2000 Server, Windows XP Professional, Window Vista, SQL Server 2005,Veritas Backup Exec, Exchange 2003, etc
  • Experience in monitoring and managing network using appropriate network administration tools.
  • Flexible in managing and responding to on-call responsibilities.
  • Ability to handle several tasks simultaneously and effectively
  • Strong team interaction, support and leadership skills.
  • Good project execution and management skills


  • Good leadership qualities
  • Proactive decision maker
  • Tact and diplomacy
  • Multi-tasking and deadline oriented
  • Good communicator

Experience and Qualifications

  • A Bachelor's degree in Computer Science, Electrical Engineering or a related field
  • A minimum of 5 years of high level cum hands-on experience in an enterprise IT environment dealing with systems distributed over multiple sites
  • Possession of at least one of the following professional certifications, MCSE, CCNA/P, CCDA/P, etc. will be an added advantage.
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