Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation
Must have a degree in Computer Science or Engineering, or equivalent work experience.
At least 8-10 years related IT experience
Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
It is expected that the Architect has a broad technical knowledge with depth in several technical areas. The technical focus areas are Virtualisation (Windows Server 2012 Hyper V, Windows Azure), System Center 2012 Suite (Monitoring, Backup, Service Management and Automation), Unified Communication (Lync 2013, Exchange 2013, Office 365), Security (Directory Services, ADFS,PKI, hardening), Client Solutions (Windows 8/7, System Center 2012 Configuration Manager, In-tune, App-V, Bitlocker, Office 2013)