Inside Sales Executive in Dubayy [Dubai], United Arab Emirates

at Manpower Group

Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

The purpose of this role is:

- To generate business from non-segmented & walk in clients.
- Drive to develop small & medium size clients and then re assign these customers to the right segment based on their volume & revenue potential.
- Achieve and aim to exceed the individual sales target as established in consultation with the department management, in terms of Revenue & FFE’s for the specific commodities/sales area in the UAE.

Learning Description:

The Job entails working in a very competitive business environment and as a coordinating member of a target driven sales team. The job will involve a very organised and efficient work culture along with ability to adapt to a changing and demanding market.

Key Performance Indicators: As agreed in yearly objective setting.


Key Responsibilities:

• Reply to customer sales enquiries and freight quotes within stipulated SLA’s.
• To ensure that a pre-defined number of clients are identified and groomed to move within the sales segmentation depending on service requirements from the clients.
• Maintain excellent relationship with all present and potential customers and project the image of Maersk Line as a Quality operator.
• Probe & develop new profitable business for Maersk Line and to enable increase market share.
• Conduct sales activity in accordance with the guidelines/ manuals/policies issued by the management.
• Ensure strict conformance with the rules and regulations of the various Conferences/Rate Agreements of which Maersk Line is a member as well as conform to prevailing Governmental regulations.
• To always be fully acquainted with the service plans, acceptance policies, and new services/changes as announced by the centre from time to time.
• Assist the marketing department and the sales management to develop and update the marketing plans by trade lane for all the customers / commodities under your responsibility which will enable you to achieve/exceed your sales target.
• Ensure Outlook and SFDC is updated on a regular basis detailing sales activities & opportunities.
• Promote and implement sector/commodity drives in consultation with sales management.
• Provide market intelligence on competition activity & pricing within trade lane affecting customer sales.

Challenges of the job / Problem Solving

• Sales probing technique is a must.
• Telephone etiquettes and Tele-marketing skills are additional requirements.
• Responsible for meeting and exceeding specified inside sales targets including competency targets. Measured on assigned Key Performance Indicators (KPIs)

System support

APM mail, MARS, MS Office, GCSS, MEPC, SCV, Quote Tool, & SFDC.


To be considered for this opportunity you must have the following skills and attributes:

Position Specifications:

• A thorough understanding of the shipping industry, especially the container business, along with the basic understanding of logistics, products and services.
• Minimum 3 years shipping experience with 1 in Sales.
• University educated.
• Good Sales skills.

Technical Skills:

• Selling Techniques
• Negotiation Skills
• Telephone Etiquette

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