Internal Communications & Employee Engagement Manager in Lagos, Nigeria

at Diageo

Human Resources
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

  • Specialist skills & knowledge: Comprehensive understanding of the full range of communications media and an awareness of the value of each to deliver desired messages most effectively.
  • Commercial focus: Use thorough understanding of the commercial environment in which we operate to communicate key messages in ways, which create and maintain stakeholder value.
  • Stakeholder management: Commitment to managing the perception and understanding of key stakeholder groups to engage them in our drive for growth.
  • Reputation management:  Commitment to promote and defend the Company’s reputation among its key stakeholder groups especially internally but also externally.
  •  Strategy development: The ability to analyze the needs and requirements of the business and to proactively identify communications solutions that have the greatest benefits.

Top 3-5 Accountabilities
Manage a comprehensive employee communications strategy and plan that directly supports the business strategy, vision and values and uses a range of appropriate tools and is measurable against agreed targets. Responsible for the development, preparation and design of communication initiatives in line with plan e.g.

  • Social Responsibility campaigns
  • Budget Management
  • Corporate Citizenship Report
  • Intranet
  • Daily business communications
  • Quarterly employee communication roadshows/town halls
  • Publication of all internal notices for GN and Diageo Brands Nigeria Ltd (DBNL)
  • Quarterly GN magazine
  • Design, prepare and rollout internal employee surveys as and when required by the business, collate feedback and use information to plan strategy.
  • Be an active member of crisis teams, ensuring communication plans are up to date. Be responsible for communicating to internal audiences in times of a crisis.
  • Support to other functional activities - Ensure message consistency and adoption of communication principles through building relationships with all key functions and audiences.
  • Push the boundaries of communication excellence through developing new and innovative ways of engaging our people
  • Implement measurement and evaluation systems for  communications



  • Graduate calibre in the Social Sciences and Humanities.
  • Qualification in PR, marketing or journalism at degree level


  • Minimum 5 years’ experience working at a strategic level on business or brand related communications


  • Proven track record of managing communication issues in a sensitive/controversial environment.
  • Proven track record in communications and communication strategy development
  • Capable of leading the communications planning process and facilitating broader involvement in this process.
  • Exposure to influencing at senior management level


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