IT Manager in Lagos, Nigeria

at Freealliance Logistics

Industry
Information Technology and Services
Specialization
Information Technology and Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

 

Effective strategic IT planning and oversight of IT performance - Oversee the development and maintenance of the IT strategic plan

·         Approve vendors used by the organization and monitors their financial condition;

·         Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance

·         Coordinate priorities between the IT department and user departments

·         Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.

  • Defined service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s were achieved; service quality and client expectations were met or exceeded as well as profitable.
  • Ensured renewal of contracts timely.

 

Responsibilities

 

Responsible for the day to day operations and administration of the company’s internal network infrastructure, servers, databases, desktops, e-mail, telecoms, mobile and security systems.

 

·   Responsible for the service desk - Tracking and monitoring all service requests, incidents, problems, change activity in the tracking system in accordance to ITIL standards using Manage Engine service desk application.

 

·         Coordinating and managing of IT projects

 

·         Coordinating the configuration of new and existing desktops/laptops/peripherals/BlackBerrys

 

·         Planning and coordinating activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites.

 

  • Administering of network security such as anti-virus measures
  • Maintaining of regular data backups
  • Maintaining the disaster recovery system
  • Relationship management with IT vendors and in-sourced IT service providers

Requirements

 

Minimum of BSc in Computer Science, Information Technology and other related disciplines.

Possession of M.Sc Information Security & Computer Crime,

 

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