IT Support Officer in Lagos, Nigeria

Industry
Banking / Financial Services
Specialization
Banking
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

  • Adequate 1st Line IT support is available during business hours for Head Office and all branches
  • Smooth running of all user IT software
  • Smooth running of all user IT hardware(desktop, printers, scanners) in head office and branches
  • Ubiquitous e-mail access to all staff in assigned branch
  • All PCs and Servers have up to date anti-virus signatures and windows patches
  • Quick and precise installation of PC software in accordance with the manual
  • Guaranteed restricted access to business documents on the system at Head Office and branches
  • All PCs and network free from threats (Virus, Trojans, Malware, Worms)

Responsibilities

Responsibilities to:

  • 1st Line IT support must be available during business hours for Head Office and all branches
  • Smooth running of all user IT software
  • Smooth running of all user IT hardware(desktop, printers, scanners) in head office and branches
  • Ubiquitous e-mail access to all staff in assigned branch
  • All PCs and Servers have up to date anti-virus signatures and windows patches
  • Quick and precise installation of PC software in accordance with the manual
  • Guaranteed restricted access to business documents on the system at Head Office and branches
  • All PCs and network free from threats (Virus, Trojans, Malware, Worms)

Requirements

Qualification and Requirements

  • Minimum educational qualification of B.Sc. in computer science or related discipline
  • I.T all rounder with in-depth knowledge of Microsoft Operating System (XP, Win 7, Win 8, Win Server 2003/2008/2012), Office Suite software (MS 2003 and 2007)
  • Experience with Win SQL 2005/2008 R2 or other database platforms
  • Proficient in troubleshooting issues relating to hardware and software
  • Experience with LAN & WAN
  • Should be familiar with Active Directory
  • Cognate experience in a business environment
  • I.T Certification will be an added advantage.
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