IT Training Academy Manager in Lagos, Nigeria

at Box & Cedar

Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

Job Duties / Responsibilities Accountabilities


  • Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
  • Ensure appropriate competencies & build team for optimal effectiveness & productivity
  • Ensure attainment of financial & non-financial targets
  • Ensure excellent customer knowledge, care (CRM) & value delivery
  • Ensure development & delivery of proactive market changing initiatives & offerings
  • Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
  • Ensure development & growth of formalized loyalty program
  • Ensure the active engagement of strategic value adding partnerships and collaboration
  • Ensure effective use of value-adding technology-enabled tools
  • Grow the Academy's brand & position optimally across West Africa
  • Position the Academy as the Industry’s trusted learning & resourcing advisor
  • Deliver distinctive value.




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