Junior Call Center Agent in Lagos, Nigeria

at Kiote Services Limited

Client Services
Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Full Time
Male or Female
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Job Description

Receive inquiry calls from customers Identify customer issues and provide possible solutions Record client information Give step by step instruction to customers.


    Strong use of English language in both verbal and written.

    Must have strong computer skills including Microsoft Office

    Must be analytical and keen to details.

    Ability to talk while encoding data on the computer.

    Must be patient and courteous

    Able to professionally take constructive criticism

    Demonstrates good conflict resolution skills

    Works well in a high volume, fast paced environment

    Able to work effectively without supervision

    Able to sit for up to eight hours

    OND/HND/BSc in any discipline

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