Junior Network Administrator - Business Technology Solutions (Internal Firm Services) in Abuja, Nigeria

at PwC Nigeria

Engineering / Technology
Information Technology
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Reference Number: 125-NIG00091
Location: F.C.T. Abuja
Department: Internal Firm Services 

Job Descriptions:

  • Resolving help desk issues/tickets viz-a-viz troubleshooting issues with printers, email, notebook hardware, applications and user network connectivity
  • Ensure availability for internal networks devices [ router, switches etc ]
  • Ensure availability for local area network connection
  • Escalate network availability issues to superiors
  • Carry out monitoring and log of network resource utilisation
  • Communication with clients to provide regular updates with respect to changes, outages, incident progress report
  • Escalate service issues that cannot be completed within agreed service levels
  • Support device configuration backup and other assigned tasks.
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