Key Account Manager (UAE National) in Abu Zaby [Abu Dhabi], United Arab Emirates

at Etihad Airways

Airline / Aviation
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

The objective of this role is to achieve profitable sales revenue through managing commercial agreements with top national accounts  to an agreed target for a sales territory and/or portfolio of clients while promoting the Etihad brand, products and services through the primary distribution channels available.


  • Achieve the set revenue, yield and volume targets by zone
  • Complete, submit and agree weekly call plan of sales activity
  • Complete and execute individual account development plans for top 20% of agents
  • Ensure territory activity is within agreed cost of sales targets
  • Implement sales territory marketing plan to agreed activity


  • Five years airline or travel industry experience with a minimum of 2 years in a sales role
  • Negotiation and sales techniques
  • Well developed presentation skills
  • Account development planning experience
  • Understanding of data and sales force automation systems
  • Reservations and ticketing experience
  • Good written and oral English language skills, can read and write Arabic
  • Ability to work under pressure and to short lead times
  • Self starter with strong planning, presentation, communication, and interpersonal skills
  • Good analytical skills to make positive use of broad range of data and information
  • Good PC skills include Word, Excel, PowerPoint
  • You must be an Emirati
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