Key Account Manager in Lagos, Nigeria

at PwC Nigeria

Industry
Real Estate
Specialization
Accounting
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Roles & Responsibilities:

  • The suitable candidate will act as a contact between the organisation and its clients.
  • He/she must identify and understand the client’s needs and provide solutions, evaluate and adapt new strategies to keep up with current business trends.

Duties

  • The suitable candidate must engage in a variety of tasks, which goes beyond sales to draft and manage the relationship between a business entity and its customers.
  • These may include project management, coordination, decisive planning, managing relations and negotiations, leadership, and innovative development of opportunities.
  • He/she should be able to give advice to customers regarding product options, provide support to a partner’s product requirements, maintain knowledge of new and existing products, as well as report competitor activities and systems.
  • He/she is to ensure customer satisfaction, identify opportunities to up-sell, organize and lead periodical account reviews, effectively communicate with all departments to resolve customer issues, maintain a database of current and potential clients, and provide substantial information relating to sales plans and reports.

 

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