Key Account Manager in Lagos, Nigeria

at Ericsson

Industry
ICT / Telecommunications
Specialization
Accounting
Minimum Qualification
Master's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Gender
Male or Female
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Job Description

Req ID: 115035

Job Summary

  • Accountable to secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
  • Act with strong authority and accountability to develop the business relation and actively contribute to making customers successful.

Responsibilities and Tasks
The Key Account Manager is responsible for the following:

  • Sales and local cost per customer(s) both cost of sales and operating expenditure.
  • Secure short and long-term profitable business for Ericsson through proactive business development and management of Ericsson resources based on fundamental understanding of the customers’ business, operations and objectives.
  • Responsible for consolidated customer contribution.
  • Maximize customer relationships including customer satisfaction and loyalty.
  • Develop long term business relations and actively contribute to making customers successful.
  • Responsible from start to finish of the sales and delivery process including cash collection.
  • Lead & develop high performing sales teams
  • Generate profitability sales
  • Ensure quality & profitability in delivery

Core Competences:

  • Entrepreneurial & Commercial Thinking
  • Deciding & Initiating Action
  • Persuading & Influencing
  • Delivering Results & Meeting Customer Expectations
  • Coping with Pressure and Set Backs
  • Change & Improvement Management Skills
  • Commercial Acumen & Skills
  • Consultative Selling Skills
  • Negotiation & Argumentation Skills

Minimum Qualifications & Experience Requirements

  • Master of Business Administration, Master of Science or similar
  • 7-10 years’ experience of relationship sales
  • 7-10 years of experience from ICT industry
  • Minimum 5 years in leadership positions.
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