Leading With Services - SSA in Lagos, Nigeria

at MasterCard

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Together with the LwS MEA lead, responsible tdeliver the Leading with Services gtmarket strategy in the division
  • Align with MEA/divisional GP&S and IMK counterparts on objectives, targets and progress
  • Prepare and manage a pipeline of services opportunities, aligned with overall LwS objectives in the division
  • Provide consultative selling support tMasterCard Account Teams and Market Development on key identified accounts and deals for Leading with Services
  • For a targeted set of strategic clients and opportunities
  • Support MasterCard sales force in defining customer needs
  • Engage with GP&S team, bringing them together for solution and packaging
  • Provide strategic situational knowledge at RfP stage
  • Leverage MasterCard’s competitive advantage (Processing, ESS, Loyalty Services, Access Prepaid, Advisors) tbring a unique combination of value-added services tclients

Undertake the following activities tdrive sales of services

  • Baseline sales support
  • Drive pipeline discipline on leading with services in the division
  • Support and liaise on training activities for account teams on key service priorities
  • Packaged service solutions
  • Highlight success stories of bundled service solutions and driving them across regions intother markets
  • Elevate strategic interaction with key customers
  • Bring service assets inta customer discussion prior tthe RfP tbuild partnerships
  • Ensure client feedback is captured in a structured way and establish feedback loop int MasterCard’s delivery approach
  • Report to divisional management, progress, challenges and learnings



  • Strong understanding of payments business needs of key clients of MasterCard (including financial institutions, merchants, governments etc.)
  • Solid background of consultative/ needs-based selling and advisory
  • Ability structure client problems for effective solution design
  • Ability To work with cross-functional teams seamlessly – ability to align disparate teams towards a common goal
  • Extremely comfortable communicating and working with all levels across MasterCard
  • Excellent working knowledge or ability to learn quickly the MasterCard organization, particularly sales, and key internal stakeholders
  • In depth knowledge of or ability to learn rapidly about MasterCard’s portfolio of products and services
  • Persuasive in all interactions with internal and external clients
  • Organized and disciplined at driving actions and tracking progress
  • Strong analytical capabilities with ability to translate metrics, data and information into actionable insights


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