Manager-Data Services in Lagos, Nigeria

at Etisalat

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary       

Manage the end to end processes involved in the development and deployment of Etisalat Nigeria  mobile messaging solutions.

Principal Functions       

  • Keep abreast of global and local best practice as it relates to mobile messaging trends and monitor related developments in the telecommunications industry.
  • Assist in the continuous review of the unit?s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
  • Assist in identifying required resources, personnel and funding to achieve the unit?s strategy.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Develop in line with approved business strategy, input into Etisalat Nigeria messaging solutions roadmap.
  • Develop propositions/business cases for innovations in messaging services, propose modifications to enhance existing offerings and proffer recommendations to the Director, Consumer Segment
  • Liaise with the IT team for solution selection and deployment of relevant technology to suit Etisalat Nigeria messaging platform.
  • Manage, monitor and evaluate on-going performance and quality of all messaging services (including related promotions) in line with defined functionalities and specifications.
  • Liaise with the Pricing and Tariffs team to agree and manage bonus tariffs/discounts on messages.
  • Assist in implementing the unit?s work programs and plans in line with agreed upon procedures and guidelines.
  • Assist in planning and managing the human and material resources of the unit to optimise performance, morale and enhance productivity.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members and manage subordinates? performance towards the achievement of overall team objectives
  • Monitor and control the budgetary needs of the unit.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Director, Consumer Segment.
  • Perform any other duties as assigned by the Director, Consumer Segment.             
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