Manager, Outsourced Services in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Human Resources
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

• To provide a support platform for the recruitment, selection, on-boarding and deployment of non-FTEs, vendor outsourced staff, Market Sales Agents (MSAs), Direct Sales Agents (DSAs) and direct contract staff
• Articulate the non FTE model on behalf of Stanbic IBTC and drive the optimal deployment of this model.
• Design and maintain MIS dashboards on the management of non FTEs
• Management of vendors to drive exceptional vendor management, behaviours and ownership for outsourced staff
• Provide support in articulating and implementing a Non Full Time Employer Branding Campaign. 
• General coaching and development of business in respect of people management competencies 
• Processing / structuring of remuneration / appointments within acceptable norms 
• Address  Non Full Time staff attraction and retention rates to minimise vacancy factor 
• Provide support to L & D IRO effective planning / co-ordination of training schedule 
• Manage / consult in respect of key HR Financial ratios 
• Provide adequate support to projects and Change Management


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