Manager: Passive And Active Partner Governance in Lagos, Nigeria

at Airtel Nigeria

Minimum Qualification
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

  • Validation/Auditing the processes and procedures across strategic partner operations
  • Track SLA with strategic and non-Strategic partners to ensure compliance and impose penalty where applicable.
  • Supervise software roll-out after first node implementation
  • Audit Network configuration to ensure that all the nodes are running with latest software.
  • Supervise and conduct acceptance test for all the new nodes to be integrated to the network.
  • Leading/Guiding the MS team during hardware and software change implementation.
  • Effective Management of Spare Process within the operations in order to ensure sustained network KPIs.
  • Supervise all special events projects like improvement drives, festival target optimization (Charismas, EID & New      Year etc), Bombed/burnt sites restoration.
  • Project manages MS transition.
  • Provide support for all RAN related issue coming from customer and Customer Service Delivery.
  • Provide technical governance with Managed Services partners.
  • Follow up on the reported problem.
  • Ensure that all the services providers strictly follow the SLA and report any deviation.
  • All network changes/configuration are  documented and follow through.
  • Provide regular update on the state of the network
  • Sign off of all network outages

Prepare and manage the Annual Operating Plans (AOPs) OPEX (Operating Expenditure) for all the active and passive network systems in Airtel Nigeria (Financial)

  • Prepare Annual Operating Plan compilation for active requirement  for Airtel Nigeria Networks
  • Prepare annual budget for additional spares base on network dimension


  • Provide Emergency/Monthly/weekly network reports
  • Measure KPIs of the Networks and report  variance


  • Monitor Network node availability
  • Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times



  • Bachelor’s degree or HND in Engineering or any related applied science field.


Relevant Experience

  • At least 5years Networks Operational experience in GSM environment.
  • Technical knowledge on Network Elements (Switching Systems, RAN, MPBN and SIGTRAN)
  • Basic troubleshooting skills on Network Elements.
  • Experience in different network vendor area, such as Ericsson, Huawei, NSN etc.

 Other requirements

  • Good Team spirit.
  • Action oriented.
  • Attention to details.
  • Accuracy
  • Personally motivated.
  • Proactive spirit
  • Getting it right the first time.


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