Manager, Process & Governance in Lagos, Nigeria

at Standard Chartered Bank

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Key Responsibilities/Key Activities
Process & Documentation:

  • Credit & CDD Documentation - To ensure daily review of deficient/outstanding documents &/or overdue CDD reviews/Migration ,follow-up with ARMs & RMs for adequate remedial actions and escalate where required.
  • CDD – To ensure reviews and responses are provided on timely basis by RMs/ARMs to the CDD team. Report on the status of CC CDD overdue/rejection/rework should be prepared on a timely manner for the monthly meeting.
  • Work with BC to ensure that BC & CC Nigeria overdue periodic reviews is brought below 3% (measured on the active client base) a weekly update to be prepared and submitted to Head P & G.
  • Trigger based periodic reviews with ageing >150 days to be kept at zero, subject to regulatory constraints.
  • Account Services- maintain good relationship with account services /BOO Centre/HUB to ensure smooth account opening/closure/static data maintenance.
  • Provide quality support and advice to the sales team on all documentation & process issues/ matters required in the On &/or Off boarding of clients, credit documentation (pre & post approval)
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