Manager, Specialised Recoveries in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Position Description

Manage a team of staff to minimize credit losses by constantly improving the collections on NPLs and, recoveries on the write-off portfolio.  

Key responsibilities
Risk Management
• Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise rehabilitation of accounts in arrears.
• To manage and control collection strategies and campaigns within the NPL environment with the aim of maximizing collection effectiveness and efficiency.
• Ensure effective and efficient repossession and disposal processes, secured storage facilities to be in place, as well as realising any attributable security.
• Operate within delegated authority levels, and ensure that have sufficient levels of mandate to perform day to day operations.
• Manage recoveries on the write-off portfolio.
• Ensure resolution of customer queries.


• Liaise with business partners on developments within Specialised Recoveries, and their needs.
• Co-operative relationships between the various participants in the credit recovery processes.

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