Manager – Telecommunications in Lagos, Nigeria

at Ernst & Young

Oil & Gas / Mining
Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

The successful candidate will:

  • be responsible for executing client related engagements in the areas of Revenue Assurance,  Customer Service process reviews, Customer Lifecycle management, standard operating procedures, Analytics
  • be responsible for overall client service delivery in accordance with EY quality guidelines & methodologies.
  • manage accounts on a day-to-day basis & explore new business opportunities for the firm.
  • actively establish & strengthen client (functional heads & key influencers) and internal relationships.
  • assist in developing new methodologies and internal initiatives.
  • create a positive learning culture, coaches, counsels and develops junior team members.


More specifically the incumbent will focus on the following:


Market leadership related

  • Assist Partners & Senior Managers in driving the business development process on existing client engagements by gathering appropriate resources, gaining access to key contacts & supervising proposal preparation.
  • Identify buyers, influencers & stakeholders in existing client engagements and build strong relationships.
  • Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents.
  • Practice secondment for developing new methodologies.
  • Facilitate discussions / knowledge sharing with key client personnel and contribute to EY thought leadership.

Service delivery related

  • Work with high-growth clients and other market leaders in industries such as IT/ITeS, telecom
  • Establish audit objectives and scope of work; establish the engagement budget; and take responsibility for the overall execution of the audit project through wrap-up and final report delivery.
  • Plan & schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review status of engagements and work products.
  • Demonstrate strong project management skills.
  • Maintain a strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/standards relevant to the client's business.
  • Demonstrate industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices).
  • Review status updates and prepare management presentations/audit committee presentations etc.
  • Actively contribute to improving operational efficiency on projects & internal initiatives.
  • Drive timely billing of invoices & actively follow-up on collections.

People related

  • Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.
  • Drive performance management for self and team.
  • Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.
  • Understand EY and its service lines. Actively encourage team members to contribute ideas.
  • Conduct workshops and technical training sessions for team members. Contribute to the learning & development agenda.

Academic qualifications:

  • Chartered Accountant/Certified Internal Auditor/Masters in Business Administration.


  • 5+ years of post-qualification experience in risk advisory/related internal audit experience/external audit experience in big 4 or related business experience.
  • Minimum of 6 years of relevant experience for those holding relevant post graduate degree.



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