- As part of the Operations Team, you will work in conjunction with the Production/Planning Executive to increase the organisations corporate client by maintaining and developing positive relationships with existing and potential clients.
- Maintain customer service and good client relationship to promote opportunities for further business.
- Respond to sales enquiries and concerns (via phone, email or in person)
- Make presentations of company products to current and potential clients
- Continuously assess the markets in order to identify new customers and add to the existing customer base
- Maintain and update client records.
- Follow up on product delivery to ensure the client is satisfied.
- Prepare reports of activity, follow-up, closing and adherence to target on a fortnightly basis to the Operations Manager
- Remain continuously aware of market trends and competitor activities
- Provide feedback on customer business development, competitive activity to the Operations Manager to assist in the development of marketing plans
- Recommend pricing policies and discount structures which enable the achievement of company profit targets
- Undertake any reasonable duties at the request of the Operations Manager