Responsible for operating an efficient service department. Toperate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relations, and accurate service records.
Essential Duties: Tcover service networks all over Nigeria
Service network : Testablish service network according tsales network development
Dealer- Sales, Service, Spare parts
Area- Mechanic, Part shops, Dealers
- Develop training curriculum and execute training of service technicians and mechanics
- Maximise productivity levels of service technicians
- Warranty: Monitor all Department warranty claim submissions and requisite credits and take action as required
- Ensure registration
- Issue market information specific tproduct malfunction
- Quality problem analysis
- Provide high quality service for the motorcycle, marine and power products.
- Maintain a high degree of customer satisfaction.