NIB Relationship Manager in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Position Description
To execute relevant customer relationship and retention management strategy towards delivering of both Liability and Asset budget for the branch(es) under coverage area. To drive the right sales culture amongst all NIB sales staff and spear head acquisition strategy of the NIB business of the branch.

Key Responsibilities:
To engage Companies on a continuous basis for acquisition opportunities in Personal & Business banking .
To execute robust relationship management techniques that would ensure optimum customer retention
Identify opportunities in markets, Cooperative Societies/Associations/Unions and engage market associations and representatives of these cooperatives/associations for acquisition.
To coach and guide team of Direct Sales Agents (DSAs) towards sales achievement
Relate well with operation staff  to ensure minimal Turn Around Time is achieved on account opening
Ensure that customers are assisted at their place of work to open accounts, complete applications and collect relevant document

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