Offline Activation Officer in Lagos, Nigeria


Real Estate
Real Estate
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Enlisting and onboarding of real estate agencies.
  • E-mail and telephone support, investigating, diagnosing and resolving agents’ enquiries; working where necessary with internal support teams and other colleagues (e.g., call-center, Finance, IT).
  • Taking end-to-end ownership over issues and managing agents expectations accordingly, appropriately escalating issues where required, providing education and ensuring issues are fully resolved in a timely manner.
  • Request bespoke reports for agents on a variety of data sets such as product usage.
  • Accurately recording and updating agent information across multiple internal systems.
  • Proactively and constructively contributing ideas and challenging the team's processes where potential improvements have been identified.
  • Attending and actively contributing to meetings or projects that benefit the wider team, including occasional user testing, new product and process training, and sharing sessions
  • Perform a high volume of cold calls (50-80 daily) in order to secure new business
  • Systematically penetrate an assigned geographic territory to maximize ToLet’s listing coverage to the maximum amount possible.
  • Deliver compelling presentations via telephone & email. Sell high level prospects on the value of working with ToLet.
  • Serve as a brand ambassador for ToLet, representing the best interests of the company, its advertisers, and industry partners , while simultaneously increasing goodwill and brand awareness of ToLet tools and services.
  • Accomplish targeted performance objectives on a consistent basis.
  • Perform all necessary administrative and processing functions to secure listing feed contracts and insure the listings are processed and posted to ToLet. Document all activities in on relevant ToLet platforms.


  • Awaiting NYSC/ at least 6-months internship program applicants must study Estate Management
  • Fully understanding property management and its financial aspects
  • In depth knowledge of all rules and regulations surrounding property management
  • Competency in MS Office and relevant databases and softwares
  • Customer focus and bottom line orientation
  • Interpersonal savvy with strong communication and presentation skills
  • Well organised with excellent time management skills


  • Candidate must reside in the Island.
  • Strong attention to detail.
  • You are curious, a keen problem solver with a desire to take ownership to resolve issues.
  • You have strong confident communication skills.
  • You are able to manage expectations and build a strong rapport with agents.
  • You have the ability to challenge ideas, ask questions and provide ideas.
  • A strong team player who forms positive relationships with both colleagues and customers.
  • The ability to be adaptable and work outside of a set process where required, able to use your initiative and judgement to best handle the request.
  • You are a disciplined, organised, thorough individual who demonstrates proactivity and responsibility.
  • Proficient in Excel and Word.



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