Online Shop Administrator in Lagos, Nigeria

at Simeon's Pivot

Industry
Consulting
Specialization
Online Media
Minimum Qualification
OND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

  • Opening and managing new shops
  • Managing of old shops
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Propose innovative ideas to increase market share
  • Advocate best practices and research new industry trends/opportunities for increased web sales
  • Respond to all online customer enquiries in a timely manner.
  • Administer all online orders, including picking, packing and dispatching of stock and processing returns and refunds.

Knowledge, Skills and Competency

  • Proven successful experience in online store management
  • Powerful leading skills and business orientation
  • People and customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills.

Qualification/Experience

  • Minimum of OND in Marketing, Advertising, Mass Communication or any related discipline.
  • 1-3 years' experience with good customer service
  • Experienced Online shop management in a Courier Company will be an added advantage.

 

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