Operation Supervisor in Abuja, Nigeria

at Arik Air

Airline / Aviation
Aviation & Aerospace
Minimum Qualification
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female

Job Description

  • Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
  • Assist in keeping the guest house clean and tidy, at all times
  • Deal with guest complaints in a professional manner
  • Manage and maintain the administration of all reservations.
  • Complete all daily administrative tasks as required
  • Monitor and oversee maintenance issues
  • Provide reports, as required, for the guest house management
  • Manage and maintain correct staffing levels in line with Company policies
  • Complete all required health and safety/fire checks on time
  • Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
  • Report any security issues to the head office security Management team




  • Must have a minimum qualification of HND/BSc, any additional qualification will be an advantage. 
  • Must have good working knowledge of the hospitality industry.
  • Must be able to have leadership skills, managerial skills, planning skills, directing skills and organizational skills
  • Must have excellent communication skills
  • Ability to work in a multi racial environment
  • Excellent public relations
  • Team building skills
  • Proficiency in the use of Microsoft office tools.
  • Must have acquired 7years experience in hospitality sector



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