Manager Operational Risk in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Position Description

• Continuously improve the operational risk processes with the intention of adding value to business whilst introducing practices that are fit for purpose in line with leading global practices


Key responsibilities
• Implementation, validation and monitoring of operational risk management processes within the business
• Support Manager to ensure that the business management are fully appraised of the operational risk status
• Provide operational risk tools training support to the business
• Validate reported operational incidents and exceptions, perform root cause analyses, identify potential opportunities for improvements to upstream processes/systems. Provide adequate operational risk review and evaluation of new product releases, and emerging risks due changes to products and service offerings within the business
• Support Manager in ensuring that in-country and head office operational risk deliverables and strategies are met
• Perform sample-based back-testing analysis on specific operationally vulnerable areas to pre-empt the development of standards, procedures and process maps where operational gaps exist across businesses
• Support  RCSA facilitation  and KRI’s workshops with business; and monthly collation and validation of Key Risk Indicators, and other relevant ERM metrics
• Assist in development of a cross departmental communications program on cross cutting operational risk issues, including those relating to shared enablement functions such as Finance, Operations, IT, HR and Risk divisions
• Support Manager in Monitoring bank’s insurance cover by way of review of the insurance return to ensure that assets are adequately protected against losses
• Pro-actively identify control deficiencies from Internal Audit, Risk Assurance, Forensics, BCM, incident reports and external sources (those outside of immediate environment) and through gap analysis to ensure ‘fit for purpose remediation by business of any risk exposures
• Effective performance and career management of subordinates
• Confirmation of incidents on AVANON
• Loss data reconciliation and monitoring of operational risk loss numbers.


Required Skills and Qualifications

• A relevant tertiary qualification
• Masters, MBA, or professional qualifications such as FRM, PRM, etc is advantageous 

• Strong operational risk experience within financial services/industry (retail, commercial and corporate and investment banking) with working knowledge of banking systems, procedures and controls

Required Competencies

Technical competencies 
• Business product knowledge, including understanding of financial processes in order to be able to determine their impact on risk and control
• Familiarity with operational risk regulatory environment e.g. Basel II (AMA), Sarbanes Oxley, etc. preferable though not essential)
• Practical knowledge of how to input, access and utilise information from the network/systems to analyse and forecast trends 

Personal competencies
• Outstanding analytical, data, and project management expertise
• Outstanding interpersonal skills and relationships management ability
• Strong team orientation
• Successful track record in communication and delivering presentations to internal clients and/or senior level executives
• People management skills; including motivation, team goal planning and the ability to use team expertise to full advantage 
• Able to clearly demonstrate and motivate new operational standards
• Logical and rational thinker – has a clear, focused and methodical approach to workWe are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.

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