Operations Director - West Africa in Lagos, Nigeria

at Hays

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female

Job Description

Job description

Our client is part of a major Global Biscuit and Snack manufacturer. There International division covers more than 100 markets across the world and currently account for over 20% of Group revenue. They are the growth engine of the company driven by the developing markets in Africa, the Middle East and South Asia. Africa is by far the largest business unit and this new role is critical to the success of their continued development with multiple geographical factory locations. The role will report into the Global Head of Supply Chain and also through to the Managing Director for Africa.


To manage the strategic delivery of operational activities to ensure they consistently meet the needs of the commercial team across West Africa 

You will be a member of the International Supply Chain and Africa Executive teams ensuring tactical and strategic delivery with regards to;

Budget planning and delivery
Capability and capacity Development
Strategic Planning
Culture Development (PACE)
Supply Chain Excellence
Customer Service Excellence

Define the West African operational agenda and translate the business needs through existing capabilities and new projects

Lead operational resources within Africa to ensure capabilities are in place to move with PACE and deliver against the business strategy

Contribute to the development of the Supply Chain Global strategy/culture and drive Africa Supply Chain development aligned to this

Areas of Responsibility:

Manufacturing, Engineering, procurement, Compliance (Quality, Health, Safety, Environment, business continuity), Projects, Supply Chain Excellence, Imported Goods, Route to market logistics and Customer Service

Key accountabilities & deliverables

Leading the African team operational performance against all business KPI’s

Drive implementation Supply Chain Excellence tools and techniques

Continuously improve operating cost

Translate African Growth plans into CAPEX requirements and drive the implementation

Procurement strategy delivery sourcing stable, high quality and cost efficient direct and indirect materials and services using aligned to a Group Global procurement strategy

Making Customer Service an extreme focus for the African team

Compliance to local and International standards

Driving factories to company Global Standards

Member of the of the Supply Chain executive ensuring best practice sharing and strategic alignment.

M&A Operations leadership in Region.

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