Manage, maintain and build upon the existing platform in operations and manage the business KPI for respective application under the telecom OSS-BSS space.
Monitor and develop work flows, processes and practices and identify areas for improvement & enhancing the user experience.
Ensure the data/files availability for the inbound and outbound application requirements.
Liaising with DBAs and Business Analyst for any new process/report requirement.
Minimum of Bachelor's degree in Computer Science and any other related field.
Relevant postgraduate degree will be an added advantage.
Minimum of five (5) years of application operations experience in Telecoms Domain.