Operations Manager Mobile Financial Services in Lagos, Nigeria

at Airtel Nigeria

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

Job description


The roleholder will be expected to drive the implementation and delivery of  Airtel Nigeria's Mobile Financial Services strategic and financial objectives by driving usage penetration and improvement of operational performance to meet consumer satisfaction and the overall business strategy. The role holder will also be required to interface with internal and external  stakeholders  in order to ensure effective and efficient operations.




Mobile Money Product Lifecycle Management & other Mobile Financial Services Project delivery

Work cross functionally internally and with external partners such as Access Bank, Comviva amongst others to execute brilliantly projects ranging new products conceptualization to launch, integrations and change request.

Ensure technology platform is delivering great customer experience in terms of ease of use, uptime and all functionalities working. Periodic product testing to drive proactive fix.

Integration: Merchant integrations, Bank Integrations and payment solutions. Acquiring new partners to increase transactional revenues

World Class Customer Experience to ensure our customers and partners rate us as most preferred and drive loyalty index to peak.


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