Operations Manager in Lagos, Nigeria

Project Management
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Objective

  • Ensures everyday activities run smoothly;
  • Set parameters to judge how efficiently and effectively the organization is operating;
  • Reviewing and evaluating business procedures ranging from office expenses to real estate assets.

Key Responsibilities

  • Supervise and Manage all Site Facility Officers
  • Generate Periodic Facility Reports and execute Operational Guidelines for Estate.
  • Oversee contract execution.
  • Carryout onsite assessment for new bids
  • Manages the overall activities of a cluster of site and supervises Account Managers
  • Maintains/monitors customer contacts (owner, tenant, property management), profiling customer needs/expectations and changes in customer priorities.
  • Measures/assesses performance and potential of employees and recommends employees for current/future staffing needs
  • Jointly monitors/evaluates budgets and plans/coordinates future budget/special funding requests
  • Remains knowledgeable in new product/service deliver and communicates same to Account Managers for use/implementation on site

Key Performance Indicators

  • Ability to manage: Operations
  • Ability to implement planned budgets of the company
  • Follow budgeted
  • Manage service level standards and agreement
  • To meet and implement the planned strategic policies of the company

Functional Competencies:

  • B.sc in Facility /Estate Management
  • 5- 7 Years work experience in Estate Facility Management
  • Strong Leadership and Interpersonal Skills
  • Analytical and Strong Commercial Acumen
  • Written and Oral Communication
  • People Management Skills

Key Skills and Abilities

  • Skills in Managing Real Estate development feasibility studies and analyses
  • Ability to develop, plan, and implement short- and long-range goals
  • Knowledge of business practices and procedures
  • Knowledge of laws, regulations, methods, and techniques in area of specialty
  • Knowledge of organizational structure, workflow, and operating procedures
  • Business acumen and understanding of the real estate sales cycle
  • PC Literacy including the ability to work with Microsoft Office
  • Demonstrates excellent interpersonal skills, being able to work effectively with all levels of personnel and client.


  • Management reports
  • Board reports
  • Due date for reporting met
  • Business Support
  • Ad hoc
  • Weekly report.


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