Operations Manager in Lagos, Nigeria

at GVA Partners

Administration & Office Support
Minimum Qualification
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

Develop effective operational systems, processes and polices in support of the organization’s vision;  Develop detailed plans in support of approved strategies, organizing required resources, monitoring and periodically reporting progress of plans;
 Continuously strive to improve processes, procedures to heighten productivity, timeliness and quality;  Direct and provide a strategic framework for product managers to develop and manage new 3rd party relationships, contracts, data services/features, content and application portals and messaging products;
 Perform market research and analysis, design product, content and channels;
 Develop and sustain parameters for service tracking and communication to clients (e.g. outgoing technical reports, SDD, logs performance analysis)
 Assist in the development of proposals for new services and platforms to clients;

Act as a liaison between networks and all departments;  Ensure VAS services are implemented within allocated budgets;  Keep up to date on VAS services and capabilities across all networks;  Keep abreast with technological advancement within the VAS industry;  Identify training and development needs of team members and manage skills enhancement programmes for the team to ensure targets are met;
 Manage team boundaries and allocate resources between teams for an effective work load balance;  Set clear objectives and guide team members to achieve targets and performance standards;  Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded;
 Structure and negotiate supplier partnership agreements;


Candidates who meet the above requirement should email their resume to contact@gvapartners.com and recruitment@gvapartners.com. PLEASE, STATE THE POSITION YOU ARE APPLYING FOR IN THE SUBJECT FIELD OF THE MAIL.


 Minimum of 5 years’ experience in VAS industry.
 Minimum of a Second Class Upper Bachelor’s Degree or its equivalent.
 Experience and certification in Project Management (PMI, Prince2 or APM) would be an advantage
 MBA Preferred

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