Operations Manager in Lagos, Nigeria

at Paully Resources

Industry
Manufacturing / Production
Specialization
Manufacturing / Production
Minimum Qualification
OND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

DUTIES AND RESPONSIBILTIES:

Provide excellent customer service in order to build and maintain strong relationship with customers.

Conduct regular meetings with staffs to discuss about operational updates, ideas and issues.

Ensure customer complaints are handled and resolved accurately and quickly.

Develop and implement plans to improve operational effectiveness and efficiency.

Provide support to all business units including administrative, financial and human resource departments.

Ensure that operational activities are executed within allotted budget and timelines.

Perform budget allocation and expense management for all business operational activities.

Conduct regular operational reviews and audits for preventive maintenance.

Set operational goals to meet or exceed performance expectations.

Provide guidance to staff in resolving operational issues and problems.

Ensure resource assignment, work allocation, training development and performance assessments are completed in timely manner.

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