Operations Officer, Underwritting in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Position Description

Main Purpose of the Job

To ensure compliance with all laid down processes with a view to achieving
uniformity across board while ensuring  the bank’s (and group) exposure is secured at all

Key Responsibilities
Processing of new businesses ( Mortgage Insurance, SME Trader Loan, Keyman Insurance, All-risk Insurance,  Term Loan Insurance, Home Owners’  Insurance,
Management of renewal processes for Mortgage, Home Owners’, keyman, personal car, all-risk insurance covers etc.
Liaising with the Bank’s approved insurers on the best rates for the customers
Liaising with the Collateral Unit in ensuring that existing insurance policies are renewed as at when due
Management of the Unit’s store to ensure the unit does not run out stationeries at any point in time.
Appropriate and effective execution of  customers’ requests
Policy management (including New businesses and renewals i.e. renewal notifications etc.)
Attending to queries from the RMs and ensuring such are appropriately sorted and resolved  

Key performance measures
Ensure compliance with all laid down processes
Meeting and exceeding set performance targets
Tracking and Interfacing with insurance companies on insurance policies
Prompt resolution of all customers’ requests
Ensure adequate and relevant covers are in place

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