OSS Service Fulfillment Solution Architect in Dubayy [Dubai], United Arab Emirates

at Ericsson

Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary:

Responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. Responsible for profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals.


Key Responsibilities and Tasks:

  • Supporting the Key Accounts in sales process, such as sales strategy, tender work, presentations, and negotiations.
  • Analyzing and translating customer requirements into deliverable products and services in terms of project scope
  • Evaluating the Integration feasibility of the solution with other systems 
    Securing the quality of the delivery management for successful sales, and promote add-on sales
  • Identifying Business Opportunities across the market.
  • Scope, define and design solution offerings; driving end-to-end technical solutions
  • Analyze customer technology, define business requirements and participate in risk analysis
  • Work with core team on list of potential activities and solutions
  • Develop technical presentations and proposals, and perform customer presentations
  • Support deployment of solution
  • Provide feedback to R&D
  • Participate in knowledge transfer, documentation and information sharing
  • Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build

Core Competences

  • Strong knowledge in network inventory and order management domain preferable with Telcordia Granite and concept wave
  • Experience in Business Objects and built reports for customer.
  • Familiar with the Ericsson OSS roadmaps.
  • Excellent presentation skills.
  • Strong knowledge of 3GPP.
  • Strong knowledge of IP networking and Internet technologies.
  • Strong knowledge of network management and provisioning.
  • Good knowledge of wireless technologies and related protocols required Installation and configuration of servers, routers, and switches.
  • Good knowledge of windows operating systems.
  • Security and Authentication experience also highly desired
  • Broad Technical Acumen
  • Consultative Selling Ability
  • Problem Solving Ability
  • Creative Thinking

Preferred Skills

  • Strong problem solving skills and analytical ability.
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality.
  • Ability to lead and motivate others and work in a team environment.
  • Excellent communication skills in order to be able to participate and drive customer meetings.
  • Consulting skills
  • Presentation & Communication skills
  • Team work and collaboration skills
  • Market insight
  • Financial Understanding


Minimum Qualification and Experience Requirements

  • BS or MS in telecommunication or IT.
  • Experience from technical roles focusing on integration is a required experience for this role, e.g. experience from work as Integration engineer.

Preferred Qualification and Experience Requirements

  • Previous experience working in software design and integration. (OSS RC and other Network Management systems).

Additional Requirements, Physical Demands, Region / Local Specifications

  • 25% - 50% travel is expected
  • Occasional 24x7 support is required


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