Performance Improvement, Requirements Analyst – IT Advisory, Insurance & Claims Sector in England - London, United Kingdom

at Ernst & Young

Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Drawing on its reputation for providing deep industry expertise and specialty services in Financial Services Insurance, Ernst & Young is currently expanding its Performance Improvement practice.


• Strong understanding of Agile requirement process and techniques 
• Management of requirements using User Stories, Use Cases, traceability matrix and Behaviour Driven Development 
• Ensure that all Requirement Deliverables are delivered on time to high quality 
• Managing the requirement team in their activities including Workshop execution, User Story Elaboration, Storyboarding, Domain Modelling, end to end scenarios, etc.
• Planning and Estimating - pro-actively estimate, plan, monitor and re-plan resource and activities taking into account agreed financial and time constraints and quality/project objectives
• Understanding of Requirement Management in Package Enabled Transformation, incl. OOTB targets 
• Ensure that appropriate traceability is defined, implemented and maintained
• Providing regular progress reporting of the requirement stream
• Quality Reviews – oversee the implementation of quality review activities within the requirement team in order to ensure the quality of the deliverables produced. 
• Build close relationship with Requirement Stakeholders, ensuring no surprises during gateway and acceptance processes 
• Identify, capture, resolve or escalate risks, issues, assumptions and dependencies
• Work effectively with the other project streams particularly Technical and Testing streams


Candidates must have a successful track record in General Insurance in Commercial and/or personal line gained through a top tier consultancy, a specialist financial services consultancy and/or a top tier insurer 

• Strong understanding of one or more insurance areas including Claims, Underwriting/Policy and Billing
• Personal & commercial business lines, claims and reinsurance
• Strong Experience of Package Enabled transformation
• Strong experience in Agile & Distributed delivery
• Strong experience of large transformation programmes
• Good appreciation of current market trends and how these are likely to impact key industry players
• Strong understanding of the insurance value chain (from distribution, customer management, manufacturing, reinsurance through to administration - servicing, underwriting & claims management
• Track record of successful delivery on programmes for insurance companies
Technology Platform Experience:
• Guidewire (ClaimsCenter or PolicyCenter)
• SAP Claims Management
• TIA 
• Accenture Claims Components
• Pega Workflow
• Duckcreek
• Java Integration

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