Performance Manager – Completion in Abu Zaby [Abu Dhabi], United Arab Emirates

at Baker Hughes

Oil & Gas / Mining
Oil & Energy
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female
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Job Description

  • Manages the customer's first point of contact with the organization.
  • Develops, tracks, and reports key service performance measurements.
  • Develops and implements approved process and/or operational improvements.
  • Coordinates unit activities with other functions.
  • Develops companywide customer service policies, programs and procedures.
  • Initiates training on customer service issues.
  • Handles special projects as assigned.



  • Minimum Bachelor's Degree or equivalent.
  • Minimum 10 years of experience including 5 years supervisory experience.


  • Excellent communication skills.
  • Excellent problem resolution skills.
  • Detail oriented.
  • Commitment to customer service and ability to work in team-oriented environment. Broad knowledge of company products and systems.
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