Personal Banker in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Position Description

• Provide an efficient and technical proficient personal banking service and support to a portfolio of branch based clients 
• Achievement of acquiring, expansion, cost management and customer retention targets 
• Provide customers with basic day-to-day services 

• Motivate credit applications for facilities according to laid down procedures. 
• Selling all products through every opportune interaction moment with customers and prospective clients to meet the sales target in volume and value terms. 
• Strategize on marketing the products to beat the other players in the market i.e. competitors. 
• Advice customers as well as prospective clients on all banking issues as well as financial matters. Advise management on preferred changes in offering services to customers basing on their feedback. 
• Maximising return from existing and new customers on banks product through cross selling offered by other business units. 
• Identify major risks affecting clients and to ensure necessary steps are taken to measure, monitor and control these risks. 
• Portfolio management to ensure low risk and minimum write offs. 
• Prepare facility letters after vetting from credit department within turnaround times. 
• Action queries and instructions from clients. 
• Explain products and procedures clearly and in a factual manner. 
• Collect all necessary mandates forms for new accounts. 
• Open accounts according to laid down procedures. 
• Attend to renewal and early repayments of investment accounts. 
• Portfolio Management- ensure that all records are kept in order and up to date. 
• Ability to sell Gold products such as VAF, Home loans and Investment products. 
• Ability to work independently with minimum supervision in the branch of domicile. 
• Ability to relate amicably with credit dept. to motivate for credit approval within a reasonable time frame.

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