Premier Field Engineer in Lagos, Nigeria

at Microsoft

ICT / Telecommunications
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

Successful candidates would typically have one or more of these qualifications:

* 3-5 years of related experience.

* BA/BS degree.

* Communication Skills:

o Strong communication skills expected in this role: Technical Writing skills, Presentation/Training skills

* Customer Service Skills:

o Responsiveness to customers: Deals effectively with customers amid highly sensitive situations, responsible for ongoing customer communication and satisfaction.

o Demonstrated aptitude for providing exceptional customer service in politically charged environments

o Must possess the ability to work independently with minimal management supervision and as part of regional team of engineers

* Technical Abilities:

o Accountable for root cause analysis, prevention and knowledge transfer, identifies routine bugs. o Possesses deep technical expertise in at least one technical specialty.

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