Private Client Manager in Dubayy [Dubai], United Arab Emirates

at Burberry

Luxury Goods & Jewelry
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

This is a fantastic opportunity for you to proactively develop VIC’s (very important clients) through networking and personal contacts. Reporting to Burberry Private Client Director for EMEIA, you will be developing a team of Burberry Private Clients in the region that will provide an exceptional shopping experience in store and when required, off-site. Your approach will be consistent to ensure operational excellence in line with the global Client Services strategy.


  • Developing the BME business to reach the maximum potential.
  • Developing & Managing a team of Burberry Private Client Consultants across the region.
  • Lead by example in delivering “The Burberry Experience “at all times to clients and colleagues by providing an inspirational shopping experience.
  • Acting as Ambassador for the Burberry Private Clients (BPC) team and the brand in the region.
  • Proactive approach to networking and marketing activities and building links with luxury hotels and local businesses.
  • Working with Country Manager and BPC Corporate team to develop and implement strategy for the  BME regions.
  • Manage the local database to keep accurate records of all VIC sales and revenue driven from marketing and promotional activities.
  • Partnering with various departments across the business to ensure the success of the BPC in Middle East Manage all customer correspondence for the region.
  • Knowledgeable about competitor activity and share information with the team.
  • Supports all major client entertainment activity in the region.
  • Prepare business analysis.
  • Operational management including stock, processes and procedures. 


The ideal candidate will have:
  • Proven management experience within the luxury sector in the region
  • A client's book of the region & socially connected
  • Excellent verbal and written communication skills.
  • Previous experience in developing VIC’s and understanding their needs and requirements.
  • Must be able to work with highly confidential information.
  • Ability to work to tight deadlines and multi-task.
  • Must have the confidence to contribute ideas to the working process of BPC - even those outside the day-to-day remit.
  • Exemplary organisational skills.
  • Advanced knowledge of Microsoft Office programs.
  • Excellent understanding and interest in the luxury market and of fashion and trends.

Personal Profile
  • Personal presentation of the highest standards that reflects they are an ambassador for the Burberry brand.
  • Excellent interpersonal skills, patient, discreet and able to demonstrate confidence in front of colleagues and when necessary, at events with VVIC's.
  • Pro-active and self-motivated.
  • Knowledge of other languages would be beneficial. ( English & Arabic are appreciated )
  • Able to work flexible hours to accommodate the needs of the department.
  • Ability to travel when required.
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